I have now sold two cars to Carmax and both times the experience was favorable. It takes longer than I expected to sell the car (and buying a car always takes me longer than I expect too, I wonder why my expectaions are so far off). They also always seem to ask for documentation that I don't have with me and I have to go home and get it. I think the documentation they need varies from state to state, so I won't list it here.
The first time I got an estimate, but didn't sell my car immediately. It took about an hour for me to get through the line and get the estimate. I then had to get a replacement title (the one I had still listed a leinholder) Actually selling it took another hour and a half or two hours. They had to do a re-inspection to make sure I hadn't damaged it in the intervening day, then officially buy it, then I had to wait around some more while the made out a bank draft (like a check, but subtely different) In the end, they offered a little more than I expected. When I bought my new car, they had asked if I wanted to trade in, and when I said I was going to get an estimate at carmax, they told me that carmax usually could beat their offers.
The second time, there was again missing paper work, but I didn't bother with getting an estimate first, since that didn't seem to save me much time. When everything was in order it again took a couple of hours to get through everything, and they again offered more than I was expecting.
Aside from the time it takes, and never seeming to have the right documentation, selling a car to carmax is fairly easy, and I would recommend doing that instead of trading it in when you buy a new car. I haven't bought a car from them, so I can't tell you if the prices are fair or how long it takes. Also note, that if you sell them your car, you need an alternate way to get home.
Did they give you somewhere around the "good" and "Fair" Trade-In blue book values for your cars?
ReplyDeleteProbably posted by a CarMax employee
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